Shipping Policy
We understand that getting your order to you quickly and in good condition is important. Here are the details of our shipping policy:
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Shipping Options: We offer a range of shipping options to suit your needs, including standard shipping and expedited shipping. Shipping options and costs will be displayed at checkout.
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Shipping Time: We strive to process and ship all orders within 1-2 business days of receiving them. Delivery times may vary depending on the shipping option selected and the destination of the shipment. We will provide tracking information for all orders once they have been shipped.
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Shipping Costs: Shipping costs are calculated based on the weight and dimensions of the order, as well as the shipping destination. We offer free shipping on orders over a certain dollar amount, which will be clearly indicated on the website.
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Shipping Carriers: We work with trusted shipping carriers to ensure that your order is delivered safely and on time. The shipping carrier used will depend on the shipping option selected and the destination of the shipment.
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Shipping Restrictions: We are unable to ship to certain destinations due to restrictions imposed by shipping carriers or local laws. We will notify you if we are unable to ship to your selected destination.
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Shipping Damage: If your order arrives damaged, please contact us within 48 hours of receipt of the shipment on help@aurorabyzara. We will work with you to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.
We are committed to providing our customers with a positive shipping experience. If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.